WASync

WASync connects WhatsApp Business with your Bitrix24 CRM, allowing your team to communicate with clients via WhatsApp without leaving Bitrix24.

Key Features:

• WhatsApp chat widget in CRM — Send and receive messages directly from Deal, Lead, Contact and Company detail forms
• Multi-connection support — Connect multiple WhatsApp numbers for different teams or departments
• File sharing — Send and receive documents, images, videos and audio files
• Message history — Full conversation history synced and searchable within Bitrix24
• Staff permissions — Control which team members can access each WhatsApp connection
• Open Channel integration — WhatsApp messages flow through Bitrix24 Contact Center
• Automation rule — Send WhatsApp messages automatically from Bitrix24 workflows
• Real-time sync — Messages delivered instantly with read/delivery status indicators

How it works:

1. Install WASync from the Market
2. Connect your WhatsApp number by scanning a QR code
3. Open any Deal or Contact — the WASync tab shows the WhatsApp conversation
4. Your team can send messages, share files and manage conversations directly from the CRM

Built for teams who need WhatsApp communication integrated into their CRM workflow. No external apps required — everything works inside Bitrix24.

Pricing: Starting at €15/month per WhatsApp connection. 3-day free trial included.